Privacy Policy

Effective Date: April 9, 2026
Last Updated: April 9, 2026

This Privacy Policy describes how Velvet Knot (“we,” “us,” or “our”), operated through the website velvetknot.in (“Website”), collects, uses, stores, and protects your personal information. This policy complies with the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

Information you provide: Name, phone number, email address, city preference, approximate wedding date, budget range, guest count.

Information collected automatically: IP address, browser type, device type, pages visited, referring website, geographic location.

2. How We Use Your Information

To respond to inquiries, provide consultations, prepare proposals, communicate about services, improve our website, and comply with legal obligations.

3. Third-Party Services

We use Google Analytics, Meta Pixel, and WhatsApp Business. We do not sell or trade your personal information to third parties.

4. Cookies

We use essential, analytics, and marketing cookies. You can control cookie settings through your browser.

5. Data Storage and Security

Your information is stored on secure servers with SSL/TLS encryption and access controls.

6. Data Retention

Inquiry data: up to 24 months. Client data: up to 36 months after service completion. You may request deletion at any time.

7. Your Rights

You have the right to access, correct, withdraw consent, and request deletion of your personal information.

8. Contact Us

Velvet Knot, Hyderabad, Telangana, India
Email: privacy@velvetknot.in